At Livvi, your satisfaction is our top priority.
- Customers are entitled to request a refund in case of manufacturing defects, or an exchange upon delivery with the courier, provided that the product is unused, in its original condition, and in its original packaging.
- Refunds will be issued through the same payment method used when placing the order.
- Certain products (such as personal care items, customized products, or discounted offers) are non-refundable.
- In the case of a defective or incorrect product, Livvi will cover the return shipping cost.
- To request a refund or exchange, please contact us via email at livvihome25@gmail.com